Right now it’s hard to find out when people have made changes to Buzzword documents that you care about. Say you’re working with a couple of other people on a project plan, and you’ve just written a first draft and sent it out for comment. When your collaborators leave comments in the document, or rewrite some of the document, the best way you can find out about that right now is to leave the document open and watch for changes. Alternatively, you can check for an unread mark in the document organizer. Either way, you have to remember to look. That’s not right.
In a past life, I worked on a collaboration product called eRoom. The main way eRoom sent out notifications was that inside its server there was a giant spam machine that could generate nightly or immediate emails when documents changed. Each user could specify their own notification preferences at various levels of the hierarchy (documents, folders, or entire rooms), but the net result was a metric buttload of email. With the right set of email rules on the receiving end, this can work, but it’s not pretty.
What if a document could tweet? Set aside the mechanics — for example, don’t worry about what Twitter account it’s using, or how people go about following the documents — and just ponder for a second what it would be like if the documents you cared about talked to you from time to time in your Twitter client. If you followed a document, from time to time you’d see a tweet saying something like David Coletta left a comment on 2010 Project plan: “it would be awesome to hit this date!” or Bill McFill edited the document 2010 Project Plan.
Key to this idea is that no one would have to press a button to make the document tweet. Instead, authors would specify some criteria about which documents should tweet, what they should tweet about, how often, and so on. Maybe it would also be important for people on the receiving end to specify these same things, but I’m not sure. And I’m not ruling out a manual process too, but the point is that you wouldn’t have to think about individual tweets if you didn’t want to.
So given the ideas above, would this be a useful approach to getting notified about the documents you care about? Should authors get to specify the criteria, or should followers? Could it be really simple, or would it only work if there were lots of fine-grained controls? Could this be the only way you get notified, or would there have to be email notifications, toast-style popup notifications, and so on as well?
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